Our industry is a small family of business people. And this is exemplified in the way the MojoHost team and its founder, Brad Mitchell, do business. Web hosting is a complex feat of engineering and personality management. Somehow, Brad and his team do it with grace, a unique style, and hyper professionalism. The team is very well trained to find and fix problems, and even if they are not the responsibility of the company, they offer advice and assistance in resolution. To top it off, Brad has always made it clear, that if we were ever in need a call to him directly at home would is okay, and that he would work on a resolution. But you know, his team are dedicated, communicate well with each other and so far I have never needed to wake Brad up in the middle of the night with a website emergency 😉