I've said this before and I will say it again and again and again.... One of the best business decisions I have ever made is switching to MojoHost. It's like adding another programmer to your staff. If I start a ticket about anything, I get an answer in minutes, 365 days a year (366 on a leap year.) You may think you have a reliable and secure host but nothing compares to the level of support and service you get with Mojo. If I ever have another baby I will probably name it Mojo if it's a girl and Brad if it's a boy!
Mojohost gets the praise it gets because it's well deserved. I've been doing this stuff for 13 years and been through I believe 7 hosting companies. So far I've been with Mojo for 4 years and seriously, the downtime I've had in 4 years has been about 3 hours TOTAL. That's impressive.
It's also incredible how knowledgeable their team is, and can work through pretty much any issue. Whether it's a WordPress function issue or a KVS install, they get it done and are always around to help out.
Love the team at Mojo! Mojo is a true reflection of Brad's character transferred into his business. He is a genuine guy that actually cares and it shows through the entire culture of his company.
We have been very happy with our move to Mojo about 2 years ago now. Brad is always available if you have some concerns or questions, and always lands on the customer's side on anything.
I've tried several hosting Companies since 1997 but none of them come close..I just wish they were around back then.
Sitting in Colombia while we were getting set up with Mojo and my tech director Neil sends me a long email on some issues we were having, I cc'd it back via Brad and told Neil that it would probably be a couple of days as Brad was actually sitting on the other side of the same hotel bar enjoying a cocktail.
10 mins later there was a long assed email from Brad with the fixes and the direction for us to go in. He'd sat at the bar typing it.
I think we have been with Mojo and have known Brad for about 15 years or so. Mojo has helped us out immensely and Brad really looks after his clients. Kinda like the old insurance company jingle.....You are in good hands with Mojo.
Building my new site with mojo, and very impressed by their help and support.
After 20 years in the internet services business, it is a truly rare gem to find a web host that always exceeds expectations on the service side, year after year. We have been a happy MojoHost client for almost a decade and have never had an issue that wasn't resolved smoothly & professionally by Brad's technical staff. This team clearly understands how best to support and even communicate with its clients, whether online or via old school phone calls. It is fair to say that MojoHost sets the standard not only for adult industry web hosting, but for professional services overall, across all industry segments.
Scott R, BuoyancyDigital.com
I have been producing content for almost 6 years. I started from the ground up with no knowledge of anything but the enthusiasm to give it a try. I learned as I went. A friend gave me space on his server for a nominal fee. I used Dreamweaver to build the most simplistic site. The response was good. I tried a CMS Store front to sell my videos. Very clunky, expensive as hell to customize but again a good response from customers.
I upgraded to an economical CMS solution for my membership site and a fabulous CMS store front, SquirrelCart, to sell videos. The economical CMS solution for my membership site started out great but quickly became a nightmare creating way too much stress for me. Customer service was severely lacking and they had complete control of everything.
I went searching again. I found ElevatedX and couldn’t be happier. They thankfully recommended MojoHost.
I am so grateful for your team. Y’all have gone above and beyond my expectations for customer service. Sometimes I ask for advice about an issue because I don’t know who else to ask. You point me in the right direction (ElevatedX or Developer/Programmer) but most times just take care of the issue. MojoHost consistently amazes me. I have a friend who will soon be using ElevatedX and MojoHost. He asked about using a different hosting company other than y’all. I told him he would not find another hosting company as great as MojoHost. He would be doing himself a HUGE disservice if he did not use MojoHost. I raved about you so much that he will be using your service too. I constantly recommend MojoHost along with ElevatedX and PornGuardian. I feel like I have finally arrived at the best place I can be. I can concentrate on all the other aspects of running my business knowing my sites are being handled by the best.
It has been an absolute pleasure being your customer.
Thank You!
Leilani L
MojoHost has always gone above and beyond to ensure that we receive not only the best servers, but technical support as well. As our company has grown Mojo has been right there with us making sure our servers can keep up and our content is delivered the way we need it. MojoHost is attentive, expandable, helpful, and just generally great to work with. We love Mojo and are incredibly appreciative of the hard work they do to keep us running smoothly.
- James D
For 10 years I managed my own linux servers which were co-located at various hosting companies. Five and a half years ago one of my servers was hacked and compromised. It appeared that the support ticket system that was installed allowed MySQL injections. My sites were filled with malware. I tried to get help from the hosting company, but I soon found I was on my own. A friend suggested MojoHost and after getting a quote from Brad Mitchell, I was pleasantly surprised at how much money I was going to save. I transferred my site to their servers. At first, it was odd not managing my own servers, but a simple phone call or ticket to their support team resulted in quick action. I have never received such a high level of quality technical support. MojoHost allowed me to focus on my business and not worry about my servers. They were a godsend for me. I cannot recommend MojoHost enough. Great hosting and bandwidth, fantastic technical support, and at a very reasonable cost.
—Jake C
We are in the online business over 20 years now and focus on adult entertainment marketing for the last 12. We had lots of different server solutions and for performance and monetary optimization we tested 2 “new” hosting companies every year. I heard a lot of good things about Mojo Host so I decided its “their” turn to be tested. From the first minute Brad (who I knew from many tradeshows before, but never made business with) made me feel like I came home to family. He analyzed our “is” situation, suggested a package, took care of the moving process. There were small issues and problems which his team solved in an extremely professional manner.
The “test” server was running smooth and did what it should and Brad made us a very competitive price – so we decided to move all our business to Mojo Host. That was a rather big move which needed to be organized and executed in perfection cause we had a couple of projects were every hour offline would cost us money. Again: there were some bumps on the way which all were handled and solved fast and professional.
Than one of the biggest challenges in our company history stroked us. We have had a small security hole with our old hoster and this was used back then, to infect our servers. We had them cleaned and thought we are good – after a couple of month with Brad unfortunately the hackers were back and this time they were big. Malware and Scam in almost every directory: backdoors, self-installing files – the whole toolbox of hackers. Mojo Host and we detected it immediately at the same time and what followed was one of the best experiences in my life: Brads and our team worked hand in hand to protect our data, clean our servers, close all security holes, kept the servers operational, secure them for future attacks: it all took weeks and a lot of hours. In the whole time on the stunning Platin support they never asked for extra money, they never complained – they were just helping and it again felt like I would be a family member.
Today we host everything we have with Mojo and they are one important reason we constantly grow. And we stopped “testing” new hosting companies. We are “home” now and we hope we will be for many years to come.
Daniel S CEO Amatools Ltd.
Founder/CEO Wasteland.com
Our industry is a small family of business people. And this is exemplified in the way the MojoHost team and its founder, Brad Mitchell, do business. Web hosting is a complex feat of engineering and personality management. Somehow, Brad and his team do it with grace, a unique style, and hyper professionalism. The team is very well trained to find and fix problems, and even if they are not the responsibility of the company, they offer advice and assistance in resolution. To top it off, Brad has always made it clear, that if we were ever in need a call to him directly at home would is okay, and that he would work on a resolution. But you know, his team are dedicated, communicate well with each other and so far I have never needed to wake Brad up in the middle of the night with a website emergency 😉
Client for over 10 years! Mojohost has always taken care of us! Brad Mitchell is not only a fantastic dancer but he runs a hell of a hosting company!
Mark H, President - Vrume.com
It wasn't by choice that I started using Mojo back in 2013 when they acquired the hosting company that I'd been happily using for the last few years. And, to be completely honest, the 1st 3 or so years were really uneventful. Aside from some basic stuff (setting up domains, emails, FTP access, etc.) I can't remember having to contact support for any problems whatsoever. Then came the server move in Jan 2017 & my introduction to Jerry...
Let me 1st say that I am FAR from tech savvy. Sure, I can hand code basic HTML based on 1997 standards like nobody's business, and I can still WYSIWYG with the best of'em, but you give me access to script or database files & I can fuck shit up like nobody else. When I screw up, it's fucking biblical. Let me also say that the script that runs my sites is OLD - it's from 2001 & not only am I the only webmaster that I know of that still uses it, the person that wrote it had been MIA for about 10 years. I was scared shitless to move to a new server, so I asked Jerry if we could move just 1 domain over that was using the script to test it. So he did & it was nothing but Internal Server Errors 🙁 I then asked him if he could look at it & see if it was something simple & of course, it wasn't. I honestly don't even remember asking him if he could fix it, because it's not his fucking job to fix my old unsupported script. Over the next few days, Jerry bent over backwards repairing a script that he'd probably never seen before so that it would run on the new machine and when he finally got it working, I was as happy as a fat kid in a candy store! He then moved the other domains over & one by one, fixed them all. Hell, he even fixed my circa 2009 vBulletin message board! I fully expected to see, at the very least, a couple $100 added to my next monthly invoice. I was not charged a fucking dime. This man, who I'd probably never communicated with before the server move, basically saved my websites & my company.
Since then, it's been smooth sailing. I submit a ticket & they get back to me 15-30 minutes later to tell me it's done. But because of how Jerry handled that server move, you couldn't drive a dump truck full of cash up to my house to entice me away from Mojo. I'm here until 1 of 2 things happens: I die or the hamster does 🙂
Thank you Mojo. Thank you Brad. And, because I can't fucking say it enough, THANK YOU JERRY!
Sincerely,
Mark J - Greenguy Link O'Rama
I have referred a number of clients to hosting companies or arranged significant cost savings for my clients by improving their hosting deals. MojoHost has been exceptionally helpful in many of those deals and the feedback from my clients has always been very positive. You can take my word for it, and the word of several of my clients who are now very happy MojoHost clients as well.